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ORDER
HELP Have
questions?
Having problems?
Look for answers here.
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CART
NOT WORKING |
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If
the shopping cart is not working for you, please place your order
via our phone order line at 1-540-832-0900, and talk with a live
operator. |
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NEED
TO KNOW SHIPPING COSTS |
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FREE PRIORITY SHIPPING ON U.S. ORDERS OVER $25.00!
SEE DETAILS |
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For U.S. orders under $25.00, shipping is $6.95 |
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For Non-US orders, see Shipping
Cost Chart here |
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NEED
TO KNOW WHEN YOUR ORDER WILL ARRIVE |
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Most
orders are shipped out within 24 hours. We do not ship on Saturday
or Sunday. It then takes about 3-5 days for your order to get to you
(if you live in the Continental US). |
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If
there is a problem with your order, we will notify you by
email (providing you gave us a working email address).
Otherwise, we'll ship your order out very quickly. |
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See Shipping
Information here |
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NEED
TO CHECK ORDER STATUS |
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Please
be patient! Allow at least a week for your order to
arrive. We ship USPS, and it takes 3-5 days for them to get your
package from us to you. See Shipping
Information here. |
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If
there is a problem with your order, we will notify you by
email (providing you gave us a working email address).
Otherwise, we'll ship your order out very quickly. |
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If
you placed your order online, and you are not sure it went through,
please email us and we
will check the status. |
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NEED
TO RETURN AN ITEM |
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Sorry, items cannot be
returned or exchanged. |
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Please read our Returns
Policy before ordering. |
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HAVE
A QUESTION NOT ANSWERED HERE |
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Please call us
at 1-540-832-0900 or email
us |
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If
there is a problem with your order,
we will notify you by
email
(providing you gave us a working email address).
Otherwise, we'll ship your order out very quickly! |
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